A Frost & Sullivan Executive Brief

Cut Contact Center Costs by At Least 40%

with Salad Technologies’ AI-Optimized Infrastructure

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Revolutionize Contact Center Efficiency with Enterprise-Grade AI Transcription

High transcription costs and slow processing times continue to hinder contact center performance—especially at scale. But what if you could reduce spend by over 40% without compromising speed, accuracy, or flexibility? In this Executive Brief, Frost & Sullivan explores how Salad Technologies is redefining speech-to-text (STT) infrastructure with a radically affordable, high-accuracy solution purpose-built for modern, AI-powered customer experience (CX) teams.

Download now to discover how leading organizations are leveraging Salad’s innovative infrastructure to deliver faster insights and streamline contact center operations—without the cost or complexity of legacy providers.

Key Highlights:

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Over 40% reduction in transcription costs

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SOC 2 certified infrastructure; HIPAA/GDPR compliance supported via on-premise deployment

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Seamless integration with Zoom, Google Drive, and more

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Advanced features included at no extra cost: speaker identification, multichannel processing, captions, translation, LLM integration, and insights such as summarization and sentiment

Download the Asset to start transforming your contact center.

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60 YEARS OF INSIGHTS

Our Global Initiatives

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ABOUT THE ANALYST

Ram Ramasamy

Ram is a Global Client Leader at Frost & Sullivan. He is an avid story-teller and has demonstrated ability through client projects across diverse end-markets: Industrials – Process, Hybrids, Discrete and Utilities.

About Our Firm

Frost & Sullivan

Frost & Sullivan has partnered with clients for more than 60 years, developing growth strategies centered on innovation, disruptive technologies, emerging markets, Mega Trends, and new business models.