— Virtual Think Tank —
Ahead of the Transformation Curve:
Digital Strategies for Credit Unions

Moderator:
Michael DeSalles
Principal Analyst
Frost & Sullivan
Wednesday, June 21, 2023
2:00 PM – 3:00 PM ET
Join us for this Timely Discussion!
The key questions we will be discussing are:
In what ways are Credit Unions helping members prepare for an economic downturn?
What are the shortcomings in the digital capabilities of Credit Unions today?
How can proactive outreach improve collections and slow delinquencies?
Where are the opportunities for video banking and new communications channels?
In what ways are Credit Unions able to deliver the right balance between voice and digital?
During this Virtual Think Tank, Frost & Sullivan’s Principal Analyst, Michael DeSalles, will moderate a discussion around identifying the best ways to build the future digital architecture for Credit Unions.
Participants

Ayush Misra
Vice President, Practice Lead BPO
[24]7.ai


Celene Osiecka
Senior Director of Onboarding and Optimization
[24]7.ai


Kal Majmundar
Chief Technology Officer
Patelco Credit Union

FAQ
What is a Virtual Think Tank?
Why Should I Participate?
- Share & Learn Best Practices: Engage in strategic conversations with your peers. The open, candid discussions you have will spark creative thinking and help you formulate new ideas for implementation.
- Increase Your Peer-to-Peer Network: Connect with other senior level leaders in your industry on a more intimate level.
- Get Access to a Frost & Sullivan Analyst: Engage with our industry experts to gain additional insights and ask them your questions.
- Demonstrate Your Industry Expertise: The insights, feedback and best practices shared by you will be part of an upcoming Frost & Sullivan vBook. Through your participation, both you and your company will be positioned as a leader.
Will I have the Option to be Quoted or Not?
Yes, all participants have the options to be quoted or not in the vBook.
Will I get a Copy of this vBook when Published?
Yes, we would be more than happy to send you over a complimentary copy of the vBook once published.
Who can I Speak About Additional Questions?
Please contact Danielle Floyd at [email protected]
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