Frost & Sullivan
Frost & Sullivan

Executive Brief

A Next Practices Blueprint for Brand Authentication and Enterprise Branded Calling

Download our Complimentary
Executive Brief

Customer experience and retention are the top concerns for companies today. Organizations are expanding resources on digital transformation initiatives to attract new customers and improve CSAT and NPS scores. This executive brief highlights new technologies with proven success rates for inbound and outbound engagement strategies.

R

Strategies for successful outbound customer engagement

R

Impacts of AI on customer engagement

R

Criteria for technology investment & partnership

Download Executive Brief Now
WP-cover
WP-content

Download Executive Brief Now

"*" indicates required fields

Name*

This executive brief is co-hosted in a partnership arrangement between Frost & Sullivan Inc. (and its Affiliates), and Transaction Network Services Inc. (and its Affiliates). As a result, Transaction Network Services, and Frost & Sullivan are jointly collecting your personal data when you submit such information as part of the registration process to obtain access to the executive brief. For more information on how your personal data is used by each party, please see: Transaction Network Services Privacy Notice | Frost & Sullivan Privacy Notice.

Fros & Sullivan privacy*
This field is for validation purposes and should be left unchanged.

60 YEARS OF INSIGHTS

Our Global Initiatives

Empower innovation, echoing the voices of emerging technologies and companies, shaping progressive pathways in a dynamic market.
Growth Opportunity content distribution to offer a one-stop platform providing a 360-degree global perspective on the latest industry developments, events, and advancements.
Partner to equip your company with insights and enable capitalization on growth opportunities, ensuring your queries are addressed in a global marketplace.
Download Executive Brief Now
Michael DeSalles

ABOUT THE ANALYST

Michael DeSalles

Michael has over 19 years of research and analytical expertise in contact center and customer experience research. He authors industry and custom reports, records client videos and facilitates webinars, podcasts and virtual think tanks.

About Our Firm

Frost & Sullivan

Frost & Sullivan has partnered with clients for more than 60 years, developing growth strategies centered on innovation, disruptive technologies, emerging markets, Mega Trends, and new business models.

Frost & Sullivan
Frost & Sullivan
Copyright © 2024 Frost & Sullivan | All rights Reserved