Frost & Sullivan

Modernising Operations and Customer Interactions in the Australian Financial Services Industry

Digitising customer and worker interactions soared in recent years and the volumes of data generated, stored, and utilised grew at unprecedented rates. This is particularly true in the financial sector, which had to pivot to near-total virtual interactions. Australia’s high rates of internet access (88%) and smartphone ownership (82%) means customer expectations for easy, fast and secure digital services are hard to ignore. FSI businesses turned to the cloud to help enable these interactions, but are also challenged with growing security risks and an evolving regulatory landscape. Can the right solution provider ensure successful outcomes?

AUS_Modernising-Operations-and-Customer-Interactions-in-the-Financial-Service-Industry

Download this complimentary visual white paper to discover:

  • Why it is critical to choose a partner who understands FSI regulatory and security needs, and who can apply their solutions across infrastructures and systems
  • How to select the right partner to reduce risk and ensure successful data usage
  • How to leverage cloud advantages whilst limiting risk