Healthcare Staff Well-Being is the New Top Priority

A range of market dynamics is altering the priorities, needs, and landscape for health services and solutions, which is catalyzing change. Healthcare providers dealing with COVID-19 are under increased psychological pressure and experiencing high rates of psychiatric morbidity, and this is impacting healthcare workers across leadership, clinical, and non-clinical roles. Healthcare providers need to focus their efforts on improving their care team’s work-life balance and well-being to improve both outcomes and the quality and safety of care provided. While supporting care teams and managing the larger healthcare workforce can be challenging, IT solutions for workforce management can play an important part of workforce development and retention. Healthcare decision-makers need to embrace a mix of a personal and digital touch to address workforce sustainability and organizational performance moving forward.