Frost & Sullivan

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One Communications Platform
to Compete in the New Era of Work

The UnWebinar Series

These episodes, under 15 minutes each, will bring the various thought leadership and a better understanding of the latest trends in the industry.

If you’re looking to uncover new trends in communications, customer experience, and hybrid work that will satisfy evolving employee and customer demands, we can help.

Choose from the brief episodes below to discover how a single communications platform can help you unite a hybrid workforce, engage new audiences, delight  your customers, and reimagine a flexible workspace.

Why Keep Enterprise Phones?

Watch this episode to learn:

  • How enterprise PBX anchors a single platform communications stack
  • Why you need more than cloud meetings and mobile business plans to satisfy the modern end user organization
  • How to securely connect a diversity of endpoints, applications, and locations to effectively engage and share information

Navigating the New Era of Every Customer Experience

Watch this episode to learn:

  • Why customer support organizations must meet the customer on their preferred channel
  • How cloud-based contact center solutions enable organizations to navigate away from potential disruption and toward opportunities

Strengthening Collaboration and Belonging in a Hybrid Work Environment

Watch this episode to learn:

  • How hybrid work practices are evolving to fit culture, employee needs, and business priorities
  • How to create a collaboration hub where your employees want to work
  • What technology is needed in the office and meeting rooms to inspire collaboration

Tune in to the topics that interest you most – always available to view at your leisure!

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Moderator

Robert Arnold

Robert Arnold
Industry Director, Information & Communications Technology
Frost & Sullivan

Our Featured Industry Leaders

Kentis Gopalla

Kentis Gopalla
Head of Phone and Contact Center Product Ecosystem
Zoom

Jeff Smith

Jeff Smith
Head of Zoom Rooms and Whiteboard
Zoom

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