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Frost Radar

North American UCaaS and Cloud-Connected Calling Service Providers, 2025

A Benchmarking System to Spark Companies to Action – Innovation That Fuels New Deal Flow and Growth Pipelines

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Discover which providers are shaping the future of UCaaS and cloud-connected calling in North America.

Frost & Sullivan’s North American UCaaS and Cloud-Connected Calling Service Providers, 2025 Frost Radar™ delivers a data-backed view of the market’s top innovators and growth leaders—helping IT and telecom decision-makers evaluate partners, streamline modern communications strategies, and stay ahead of rapid industry change.

This essential benchmarking resource uncovers how leading providers are leveraging AI, mobility, multivendor strategies, and global scalability to transform enterprise communications. Whether your organization is modernizing legacy systems, expanding Microsoft Teams calling, or navigating hybrid environments, this Radar equips you to make confident, future-focused decisions.

Download the Frost Radar to explore:

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Innovation strategies that redefine UCaaS

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Growth leaders shaping market momentum

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Key differentiators across top platforms

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Trends impacting enterprise communications in 2025

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ABOUT THE ANALYST

Elka Popova

With 25 years of market analysis and strategic consulting experience, Elka Popova leads Frost & Sullivan’s Connected Work research team, which covers business communications and collaboration software, services, and devices. 

About Our Firm

Frost & Sullivan

Frost & Sullivan has partnered with clients for more than 60 years, developing growth strategies centered on innovation, disruptive technologies, emerging markets, Mega Trends, and new business models.

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