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Summary
Conquering the Budget Struggle for Contact Center Transformation
The primary obstacles to obtaining funding are that other projects are prioritized over contact center initiatives. Procure funding for CX.
Summary
Marketing in 2021: Uncertainty or Opportunity?
Summary
Seven Business Imperatives for Industrial Companies to Prepare for the New Normal
COVID-19 is the first truly global crisis, leaving no business unscathed and impacting more than 75% of the world’s manufacturing outputs.
Summary
Bridge the Customer Experience Gap
Examine the relevance of a platform approach in healthcare data management and digital transformation landscape within the MedTech industry.