Information & Technology Archives

Building the Foundation for Contact Center Agent Success with AI

by Michelle Hernandez | Nov 29, 2023 | Information & Technology

Frost & Sullivan Frost & Sullivan Building the Foundation for Contact Center Agent Success with AI In the fast-evolving landscape of customer experience (CX), contact center agents play a pivotal role as brand ambassadors under often stressful conditions. Frost &...

Information Master

by Michelle Hernandez | Oct 17, 2023 | Information & Technology

Frost Radar™: Extended Detection and Response, 2023

by jeremy | Sep 12, 2023 | Brand & Demand, Information & Technology

Frost & Sullivan Frost & Sullivan Frost Radar™: Extended Detection and Response, 2023 Cybersecurity is a fast-changing and innovative industry. The growing number and sophistication of threats coupled with broader technological and social trends call for a generation...

Unleashing the Power of Conversational Intelligence: Decode, Delight, Repeat

by Michelle Hernandez | Aug 8, 2023 | Information & Technology

Details Participants FAQ RSVP Frost & Sullivan — Virtual Think Tank — Decode, Delight, Repeat Unleashing the Power of Conversational Intelligence Moderator: Michael DeSallesCX Principal AnalystFrost & Sullivan Follow Thursday, November 2, 2023...

Agents to Super Agents: Powered by Generative AI

by jeremy | Aug 8, 2023 | Brand & Demand, Information & Technology

Details Participants FAQ RSVP Frost & Sullivan — Virtual Think Tank — Agents to Super Agents: Powered by Generative AI Moderator: Bernardin ArnasonIndustry Principal, Information and Communication TechnologyFrost & Sullivan Follow Friday, November...

High-performance Computing in the Cloud: Is Your Business Ready to Reap the Benefits?

by Michelle Hernandez | Aug 2, 2023 | Information & Technology

Frost & Sullivan Frost & Sullivan High-performance Computing in the Cloud: Is Your Business Ready to Reap the Benefits? Supercomputing workloads are no longer confined to stodgy research or educational institutions. Thanks to the cloud, any company with visionary...

Building the Foundation for Contact Center Agent Success with AI

Information Master

Frost Radar™: Extended Detection and Response, 2023

Unleashing the Power of Conversational Intelligence: Decode, Delight, Repeat

Agents to Super Agents: Powered by Generative AI

High-performance Computing in the Cloud: Is Your Business Ready to Reap the Benefits?

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